Our Services

To discuss your needs or to upgrade...

Core Services

Nova User Support​

Call or email our support team Monday to Friday between 8:30 am and 5:30 pm excluding UK public holidays. With guaranteed response times, and a team of support technicians dedicated to supporting St. James’s Place Partners, we take the stress out of IT and allow you to focus on your business.

  • Onboarding – Transition from your existing IT providers
  • Annual Review – An annual service review & IT health check
  • Best Practice – New IT service and security guidance

Priced per user, per month - reducing with business size

Microsoft Licensing

As a Microsoft partner, Nova will deploy and manage the Microsoft licenses that best match your business’s needs. We evaluate your requirements and work to maximise the benefits you receive from Microsoft business products.

Pricing varies

Cloud Backup for Microsoft 365

Cloud file backup for all your files stored in your Microsoft 365 One Drive & SharePoint account. With backups kept indefinitely, it protects your business against both accidental file loss and also file corruption due to virus, malware or ransomware – All potentially saving £1000s in damages

Priced per user, per month

Security Services

Standard

  • Endpoint Security
  • Endpoint Detection & Response
  • Password Management

Enhanced

  • Endpoint Security
  • Endpoint Detection & Response
  • Password Managment
Popular

Premium

  • Endpoint Security
  • Endpoint Detection & Response
  • Password Management

* Our security services are provided for Windows and Apple Mac devices. Users with more than one device may incur additional licensing costs

Endpoint Security

We provide a managed, best-in-class foundation for your endpoint security. Consistently ranked 1st in independent tests, Bitdefender provides robust protection against a range of cyber threats. With our endpoint security offering, you can rest assured your devices and data are protected.

Endpoint Detection & Response (EDR)​

Prevention alone is not enough to stop sophisticated attacks such as ransomware. EDR provides continuous monitoring of your networks and devices to detect and respond to the most evasive threats before execution. This can substantially strengthen your business security, minimise data breach risks, and enhance cyber resilience.

Password Management

A dedicated password management platform boosts your user security and productivity while helping protect your business from data breaches and ransomware attacks. It enables your users to securely store and access their credentials and private details while allowing the controlled sharing of credentials across employees and teams. Keeper is an award-winning service with robust compliance and simple adoption.

To discuss your needs or to upgrade...

Additional Services

Cyber Essentials

As required by St. James’s Place, Nova will complete the certification and maintain it annually on your behalf. This includes a full review against the latest requirements, all online paperwork and management of the CE+ assessment, undertaken by Nova with minimal disruption to your business.  

Priced per business, per year

Adobe Acrobat Licenses

Adobe Acrobat Pro allows an individual to read, edit, sign, and password protect PDF files across multiple devices. With integrations into the Microsoft 365 suite among others, Adobe Acrobat Pro has established itself as the industry standard for working with PDF files.

Our 2 recommended products are Acrobat Pro for teams and Acrobat Standard for teams.

Priced per user, per year

Telecoms

Nova are partnered with Pastel Solutions to provide clients with internet connections and VOIP phone services. There is a range of packages available at competitive prices to meet your business needs, with full support provided by the Nova support team.

Pricing varies